This privacy notice details why CHAPEL FORGE FARRIERS retains your personal data which you provide to us and gives you information about your privacy rights and how the law protects you.
We collect information about you when you contact us to use our services to provide our farriery service, for a quote for said service, or to buy products from us.
This contact could be via our website, email, in person, in writing or by phone
The information you give us may include your name, address, email address, phone
number, and any relevant history which may be about your horse(s) and previous shoeing or veterinary treatment.
In law, we are allowed to use personal information, including sharing it outside our company, only if we have a legitimate reason to do so, for example:
We may therefore share your information with:
NB We will not share your information with any other third party without your consent except
to help prevent fraud, or if required to do so by law.
On occasions we may ask our clients if we may use their information such as photos of their horses for case studies or for testimonials to use on our website, this will only be undertaken with the clients consent.
Unless you request otherwise, we will keep your information to contact you no more than
1 year from the last time you use our services
After a year we will delete all your personal information, except for your name, relevant
client history and financial transactions (which we are obliged to keep for 7 years).
Your information is stored within our secure servers. Sending information via the internet is not completely secure, although we will strive to protect your information and prevent unauthorised access.
No personal information is stored in the cookies that are issued by the site. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information you may give us during your visit. If you do not wish to receive these cookies you can disable them in your browser, though doing so may affect the functionality of our website. Most web browsers allow some control of cookies through the browser settings and it is possible to switch off cookies by setting your browser preferences. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Our website uses third party cookies from Google Maps and Google Fonts.
You have the right to request a copy of the personal information that we hold about you,
if you wish to do so please contact our Forge office.
You also have the right to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.
Should you wish to contact us please contact our office on 01488 72613 or at firstname.lastname@example.org or you can contact the independent commissioner’s office below with any concerns
Chapel Forge Farriers Ltd, Upper Lambourn, HUNGERFORD, Berkshire, RG17 8QP
Call: +44 (0)1488 72613
© Copyright 2021 Chapel Forge Farriers Ltd. All rights reserved.